Sustainable Style, Thoughtful Gifting
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Frequently Asked Questions
💳 What payment methods do you accept?
At The Splurge Corner, we currently accept the following payment methods:
- Electronic Funds Transfer (EFT)
- Cash on Delivery (COD) — available in Cape Town and Port Elizabeth only
We’re actively working on adding a secure online payment option soon to make shopping even easier for customers across South Africa.
Thank you for your patience and continued support as we improve your shopping experience.
🏦 Banking Details (EFT Payments)
Bank: FNB
Account Name: The Splurge Corner
Account Number: 62807049714
Account Type: Current Account
Branch Code: 200612
📧 Please email your proof of payment to info@thesplurgecorner.com
once your order has been placed to avoid any delays in processing.
🚚 How long does delivery take?
Delivery typically takes 5–11 working days, depending on your location.
For custom jewellery or personalized items, please allow 7–13 working days for production and delivery.
We’ll keep you updated every step of the way.
🔍 How can I track my order?
Once your order has been dispatched, you’ll receive your tracking details either via email or sms.
Use the tracking link to follow your parcel’s progress right to your doorstep.
🔁 Do you have a return policy?
Yes! We accept returns within 7 days of delivery, provided items are unused, unworn, and in their original packaging.
Simply contact us to start the return process, and our team will guide you through the steps.
Please note: custom or personalized jewelry and sale items are non-returnable.
Refunds & Exchanges
At The Splurge Corner, we take pride in ensuring every order meets our high-quality standards. Each item is carefully inspected before dispatch to minimize any issues upon delivery.
In the rare case that you receive a defective or damaged item, please contact us within 48 hours of receiving your order. You’ll need to send clear photos of the product and its original packaging so our team can assess the issue.
Once we’ve reviewed and confirmed the defect (and verified that it wasn’t caused during shipping or customer handling), we’ll gladly arrange a collection and process either a replacement or refund, depending on product availability and your preference.
We’re committed to making sure you love your purchase — and if something isn’t right, we’ll make it right.
📞 Contact & Support
eed help with your order or have a question about our products?
Our friendly support team is always happy to help.
📧 Email: info@thesplurgecorner.com
🕘 Response Time: Within 24 hours on business days
Whether you need help tracking your order, sizing advice, or info on our latest drops — we’ve got you covered.
The Splurge Corner — where luxury meets streetwear, for less.
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